Local Shipping
For all local orders in Singapore, shipping is complimentary according to the following:
- Purchase below $50, complimentary standard SingPost mail with no tracking number.
- Purchase above $50, complimentary SmartPac by SingPost mail with tracking number.
Registered mail is available via SingaPost upon request with additional fee.
Please allow 3-5 working days upon receiving shipping confirmation. Delivery times are only estimated, as the shipping services are provided by third parties.
Kindly expect delays during peak periods such as festive seasons (e.g. Christmas) and Public Holidays
DHV is not responsible for any lost/ stolen, torn and damage merchandise cause during shipment.
In the event that an order is returned back to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated time frame as indicated by the postal service, customer is charged for a redeliver fee.
For urgency of order, kindly leave us a note during check-out and we will do our best to process your order quickly.
International Shipping
Enjoy complimentary international registered shipping for orders above SGD250.00.
For all international orders below SGD250.00, registered mail via SingPost is available and will be charge to the order when you indicate “International order” during checkout.
Additional registered international shipping for orders below SGD250.00 are the following:
Zone 1 (Malaysia & Brunei) : SGD 10
Zone 2 (Asia & The Pacific except Australia, Japan 7 New Zealand) : SGD 20
Zone 3 (Australia, Japan, New Zealand & the rest of the world) : SGD30
Please allow 10-20 working days upon receiving shipping confirmation. Delivery times are only estimated, as the shipping services are provided by third parties. Kindly expect delays during peak periods such as festive seasons (e.g. Christmas) and Public Holidays
DHV is not responsible for any lost/ stolen, torn and damage merchandise cause during shipment.
Shipping charges varies depend on the destination and weight of parcel. Kindly note standard airmail takes about 10-20 days, depending on each individual destination.
For further shipping information with SingPost, kindly refer to their official website, click here
Self collection
Self-collection is available at DHV adopted home, Eclectic Room located at 162 Joo Chiat Road, above Cheers.
Kindly indicate self-collect during check out to make the necessary arrangement for the collection.