Shipment

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Local Shipping

For all local orders in Singapore, shipping is complimentary by standard SingPost with no tracking number.

Registered mail is available via SingaPost upon request with additional fee. 

Please allow 2-3 working days upon receiving shipping confirmation. Delivery times are only estimated, as the shipping services are provided by third parties. 

Kindly expect delays during peak periods such as festive seasons (e.g. Christmas) and Public Holidays

DHV is not responsible for any lost/ stolen, torn and damage merchandise cause during shipment.

In the event that an order is returned back to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated time frame as indicated by the postal service, customer is charged for a redeliver fee.

For urgency of order, kindly leave us a note during check-out and we will do our best to process your order quickly.

 

International Shipping

Complimentary international shipping for orders above SGD250.00.

For orders below SGD250.00, registered mail via SingPost is available and will be charge to the order when you indicate “International order” during checkout.

Shipping charges varies depend on the destination and weight of parcel. Kindly note standard airmail takes about 10-20 days, depending on each individual destination.

For further shipping information with SingPost, kindly refer to their official website, click here

 

Self collection

Self-collection is only available subject to mutual agreement on meet-up time and location. Kindly inbox us for further details and arrangement.